General Information
Registration
To enroll in Micro Focus Training & Education courses:
Australia
Email: Ausales@microfocus.com
EMEA & United Kingdom
Email: Training@microfocus.com
United States, Canada, & Mexico
Telephone: (800) 632-6265 Option 5
Email: Training@microfocus.com
Payment
Payment is required upon registration. You must provide a purchase order number, check (made payable to Micro Focus Training & Education) or credit card number to guarantee a seat for public classes. If you do not have a purchase order number or can not send a check, we will accept a credit card (AMEX, VISA, MASTERCARD or DISCOVER) to hold your seat. If your purchase order or check is not received by the first day of class, the cost will be charged to your credit card.
Transfers/Cancellations
You may reschedule or cancel 10 or more business days before a class without penalty. Any cancellation less than the specified time will be subject to a 50% service fee. Cancellations, rescheduling or no shows the day of a class will be subject to a 100% penalty. Should we cancel a class, you may enroll in the next available offering of the course or cancel your enrollment without penalty. Course dates, locations and prices are subject to change without notice. We are not responsible for penalties/ fees associated with travel expenses when a class is cancelled or when the location changes. We also recommend that when making travel arrangements, you purchase refundable airline tickets for such a possible occurrence.
Prerequisites
We strongly recommend that you satisfy any prerequisites listed in the course descriptions before attending a class.
Course Times
Classes begin promptly at 9:00 a.m. and generally end at 5:00 p.m. Classes may go on longer, as required. Your instructor will provide you with a detailed schedule on the first day of class. The last day of class usually ends around 3:30 p.m. Check with the instructor to determine what time class will end on the last day.
Before class begins, enjoy an assortment of bagels, muffins,donuts, mixed fruit and hot and cold beverages. In the afternoon, you can re-energize with a snack of cookies, pastries and fruit. For your convenience, a list of local restaurants is provided the first day of a class.
Training Styles
Thorough assessment will determine the exact skills required to ensure the achievement of your objective, however, it is the quality of the training itself which facilitates the learning process and results in high retention levels.
Instructor-led Training
Traditionally, training is delivered in a classroom-style, which provides many learning advantages, including support from an expert tutor, practical hands-on sessions and a focused learning environment. Whether the training event takes place at your premises, or at a dedicated Micro Focus training centre, the quality of delivery leads to people recommending our courses to others.
Seminar-style Training
Seminars offer an effective mechanism to quickly transfer broad IT concepts to large audiences. Drawing on the formalised style, many of our clients use seminars for communicating new IT strategies and policies to their workforces, or providing simple updates to their IT skills.
Workshops
Workshops are run in a less structured format, relying on interaction and going into more detail on specifics. Workshops can be tailored to individual delegate requirements, ensuring full clarification of any areas of difficulty and offering the hands-on experience necessary to satisfy their learning objectives.
